{"id":31035,"date":"2023-11-24T16:25:11","date_gmt":"2023-11-24T14:25:11","guid":{"rendered":"https:\/\/sportland.lv\/magazine\/?p=31035"},"modified":"2026-04-16T16:33:51","modified_gmt":"2026-04-16T13:33:51","slug":"sporta-precu-atgriesana-latvija-kur-atrast-90-dienu-un-standarta-noteikumus","status":"publish","type":"post","link":"https:\/\/sportland.lv\/magazine\/sporta-precu-atgriesana-latvija-kur-atrast-90-dienu-un-standarta-noteikumus\/","title":{"rendered":"Sporta pre\u010du atgrie\u0161ana Latvij\u0101. Kur atrast 90 dienu un standarta noteikumus"},"content":{"rendered":"<p>Iep\u0113rkoties sporta pre\u010du veikalos Latvij\u0101, gan tie\u0161saist\u0113, gan kl\u0101tien\u0113, ir v\u0113rts zin\u0101t atgrie\u0161anas noteikumus. Da\u017ei veikali pieturas pie pamata 14 dienu atgrie\u0161anas noteikumiem, bet citi pied\u0101v\u0101 ilg\u0101ku termi\u0146u. \u0160eit ir p\u0101rskats par to, k\u0101 parasti notiek atgrie\u0161ana, ko pied\u0101v\u0101 Sportland un k\u0101 izvair\u012bties no probl\u0113m\u0101m, s\u016btot preci atpaka\u013c.<\/p>\n<h2>Atgrie\u0161ana tie\u0161saist\u0113 un veikal\u0101 Latvij\u0101<\/h2>\n<p>Latvij\u0101 un ES tie\u0161saistes pirkumiem ir noteiktas <strong>14 dienas pre\u010du atgrie\u0161anai<\/strong>. Tas noz\u012bm\u0113, ka preci var nos\u016bt\u012bt atpaka\u013c divu ned\u0113\u013cu laik\u0101 p\u0113c t\u0101s sa\u0146em\u0161anas bez paskaidrojumiem.<\/p>\n<p>Ja prece ir ieg\u0101d\u0101ta kl\u0101tien\u0113, situ\u0101cija ir cit\u0101da. Veikaliem nav pien\u0101kuma pie\u0146emt atpaka\u013c preces, kas nav boj\u0101tas. Daudzi to tom\u0113r at\u013cauj, ta\u010du t\u0101 ir vi\u0146u izv\u0113le.<\/p>\n<p>Parasti tas izskat\u0101s \u0161\u0101di:<\/p>\n<ul>\n<li>Tie\u0161saistes pirkuma atgrie\u0161ana: Pirc\u0113jam parasti ir ties\u012bvas atgriezt preci 14 dienu laik\u0101. P\u0101rdev\u0113jam skaidri j\u0101nor\u0101da noteikumi, k\u0101 ar\u012b var tikt pras\u012bts nos\u016bt\u012bt preci atpaka\u013c (par pirc\u0113ja izmaks\u0101m, ja vien atgrie\u0161ana nav bez maksas).<\/li>\n<li>Pirkums veikal\u0101: Veikals var pie\u0146emt vai nepie\u0146emt atgriezto preci. Ja pie\u0146em, tas ir vi\u0146u iek\u0161\u0113jais nosac\u012bjums, nevis likuma pras\u012bba( piem\u0113ram, preces mai\u0146a 14 dienu laik\u0101 vai 30 dienu laik\u0101 p\u0113c pirkuma).<\/li>\n<li>Kombin\u0113ta sa\u0146em\u0161ana vai \u201cclick and collect\u201d sa\u0146em\u0161ana veikal\u0101: Mazumtirgot\u0101ji bie\u017ei uzskata \u0161o pirkumu par tie\u0161saistes dar\u012bjumu, t\u0101p\u0113c uz to var attiekties noteikumi par atgie\u0161anu tie\u0161saistes pirkumiem<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Padoms. Vienm\u0113r p\u0101rbaudiet atgrie\u0161anas noteikumus pirms pirkuma, \u012bpa\u0161i ap\u0123\u0113rbiem un apaviem, kuru izm\u0113ru ir sare\u017e\u0123iti noteikt.\u00a0<\/span><\/p>\n<h2>Sportland atgrie\u0161anas politika (Latvij\u0101)<\/h2>\n<p>Sportland ir viens no klientam draudz\u012bg\u0101kajiem mazumtirgot\u0101jiem Latvij\u0101. Vi\u0146i pied\u0101v\u0101 <strong>90 dienu atgrie\u0161anas periodu<\/strong>, kas ir iev\u0113rojami gar\u0101ks par likum\u0101 noteiktaj\u0101m div\u0101m ned\u0113\u013c\u0101m.<\/p>\n<h3>90 dienu atgrie\u0161anas termi\u0146\u0161<\/h3>\n<ul>\n<li><strong>Bezmaksas atgrie\u0161ana veikal\u0101:<\/strong> Nog\u0101d\u0101jiet preci jebkur\u0101 Sportland veikal\u0101. Person\u0101ls to nodos e-veikala komandai, un j\u016bs sa\u0146emsiet apstiprin\u0101juma e-pastu vienas darba dienas laik\u0101. Nauda tiks atgriezta j\u016bsu bankas kont\u0101, ko izmantoj\u0101t pirk\u0161anas br\u012bd\u012b, 14 dienu laik\u0101 (piez\u012bme: veikal\u0101 skaidr\u0101 naud\u0101 atmaksu neveic).<\/li>\n<li><strong>Atgrie\u0161ana pakom\u0101t\u0101 (DPD vai Omniva):<\/strong> Uzl\u012bm\u0113jiet atgrie\u0161anas eti\u0137eti, iek\u013caujiet atgrie\u0161anas formu un nos\u016btiet atpaka\u013c. Parasti Sportland sa\u0146em preci divu darba dienu laik\u0101. Atmaksa tiek apstr\u0101d\u0101ta 14 dienu laik\u0101, maksa par \u0161\u0101du atgrie\u0161anu ir 1,99\u20ac.<\/li>\n<li><strong>Atgrie\u0161ana ar kurjeru:<\/strong> Ja izv\u0113laties atgrie\u0161anu ar kurjera pal\u012bdz\u012bbu, sazinieties ar Sportland klientu servisu, lai to noorganiz\u0113tu.<\/li>\n<li><strong>Nav atgrie\u0161anas koda (Omniva):<\/strong> Ja jums nav SMS koda vai tas nedarbojas, varat izmantot ori\u0123in\u0101l\u0101 s\u016bt\u012bjuma koda numuru Omniva pakom\u0101t\u0101 vai pasta noda\u013c\u0101.<\/li>\n<\/ul>\n<h3>Svar\u012bgi nosac\u012bjumi<\/h3>\n<ul>\n<li>Ja sa\u0146\u0113m\u0101t savu pas\u016bt\u012bjumu vair\u0101k\u0101s s\u016bt\u012bjuma pak\u0101s, neatbilsto\u0161\u0101s preces atgrieziet vien\u0101 pak\u0101. Katras atsevi\u0161\u0137as pakas atgrie\u0161anas izmaksas ir 1,99 \u20ac.<\/li>\n<li>J\u016bs varat apmain\u012bt preci ar citu izm\u0113ru Sportland veikal\u0101 14 dienu laik\u0101 p\u0113c pas\u016bt\u012bjuma sa\u0146em\u0161anas.<\/li>\n<li>Prec\u0113m j\u0101b\u016bt neizmantot\u0101m, neskart\u0101m, ar vis\u0101m eti\u0137et\u0113m un ori\u0123in\u0101laj\u0101 iepakojum\u0101. J\u016bs varat t\u0101s piem\u0113r\u012bt tikai t\u0101, k\u0101 to dar\u012btu veikal\u0101.<\/li>\n<li>Apak\u0161ve\u013cu, peldkost\u012bmus un ze\u0137es nevar atgriezt, ja iepakojums ir atv\u0113rts.<\/li>\n<li>Ja prece tiek izmantota vair\u0101k nek\u0101 nepiecie\u0161ams, Sportland var atteikt atmaksu un nos\u016bt\u012bt preci atpaka\u013c jums.<\/li>\n<\/ul>\n<h2>Standarta pre\u010du atgrie\u0161anas noteikumu termi\u0146i<\/h2>\n<p>Balstoties uz viet\u0113jo praksi Latvij\u0101 un vis\u0101 ES tirg\u016b, standarta pre\u010du (bez defektiem) atgrie\u0161anas termi\u0146i ir \u0161\u0101di:<\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Atgrie\u0161anas termi\u0146\u0161<\/b><\/td>\n<td><b>Parasti Latvij\u0101 \/ ES<\/b><\/td>\n<td><b>Piez\u012bmes un ierobe\u017eojumi<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>14 dienas<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Standarta likum\u012bg\u0101s ties\u012bbas att\u0101lin\u0101tajiem pirkumiem Latvij\u0101\/ES, ja tirgot\u0101js to nepagarina<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Daudzi mazi vai specializ\u0113ti veikali iev\u0113ro \u0161o noteikumu<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>30 dienas<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Bie\u017ei pie\u0146emts daudziem interneta veikaliem<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Dod klientiem pilnu m\u0113nesi, lai izm\u0113\u0123in\u0101tu vai izlemtu<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>60 dienas<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Ret\u0101k sastopams, da\u017ek\u0101rt izmantots k\u0101 m\u0101rketinga priek\u0161roc\u012bba<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Dod liel\u0101ku elast\u012bbu, bet rada risku tirgot\u0101jam<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>90 dienas<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Uzskat\u0101ms par diezgan d\u0101snu; izmanto tirgot\u0101ji, kas v\u0113las b\u016bt l\u012bderi klientu apkalpo\u0161an\u0101 (piem., Sportland, IKEA)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Papildus likum\u012bgajam minimumam tas ir bonuss<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Vair\u0101k nek\u0101 90 dienas<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Retums, parasti izv\u0113l\u0113t\u0101m kategorij\u0101m vai lojalit\u0101tes programmu dal\u012bbniekiem<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Nepiecie\u0161ami sp\u0113c\u012bg\u0101ki iek\u0161\u0113jie procesi noliktavai, nolietojumam un pre\u010du st\u0101vok\u013ca nov\u0113rt\u0113\u0161anai<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Galvenais, tirgot\u0101ja nor\u0101d\u012btie noteikumi ir noteico\u0161i \u2014 t\u0101p\u0113c vienm\u0113r p\u0101rbaudiet noteikumus konkr\u0113tajam veikalam vai z\u012bmolam, no kura ieg\u0101d\u0101jaties preci.<\/p>\n<h2>Padomi, lai izvair\u012btos no kav\u0113jumiem atgrie\u0161an\u0101<\/h2>\n<p>Pre\u010du atgrie\u0161ana (vai jebkuru pre\u010du) nav j\u0101b\u016bt sare\u017e\u0123\u012btai. \u0160eit ir praktiski padomi, k\u0101 izvair\u012bties no kav\u0113jumiem vai probl\u0113m\u0101m:<\/p>\n<ul>\n<li><strong>Dokument\u0113jiet visu:<\/strong> Pirms atgrie\u0161anas nofotograf\u0113jiet preces st\u0101vokli, eti\u0137etes, iepakojumu un boj\u0101jumus. Saglab\u0101jiet ori\u0123in\u0101lo r\u0113\u0137inu, pas\u016bt\u012bjuma apstiprin\u0101jumu un aizpild\u012btu atgrie\u0161anas veidlapu.<\/li>\n<li><strong>Izmantojiet pareizo atgrie\u0161anas metodi:<\/strong> Lietojiet p\u0101rvad\u0101t\u0101ju vai metodi, ko nor\u0101d\u012bjis tirgot\u0101js (piem., DPD, Omniva), un p\u0101rliecinieties, ka t\u0101 atbilst vi\u0146u pras\u012bb\u0101m s\u016bt\u012bjuma izseko\u0161anai un apstr\u0101dei.<\/li>\n<li><strong>Apvienojiet preces, ja nepiecie\u0161ams:<\/strong> Ja sa\u0146\u0113m\u0101t preces vair\u0101kos s\u016bt\u012bjumos, bet noteikumi paredz atgriezt t\u0101s vien\u0101 s\u016bt\u012bjum\u0101, apvienojiet t\u0101s. Sportland, piem\u0113ram, pieprasa neatbilsto\u0161\u0101s preces atgriezt vien\u0101 pak\u0101, lai izvair\u012btos no liel\u0101k\u0101m izmaks\u0101m par atgrie\u0161anu.<\/li>\n<li><strong>Saglab\u0101jiet dokumentus par s\u016bt\u012b\u0161anu:<\/strong> Saglab\u0101jiet izseko\u0161anas numurus, nodo\u0161anas kv\u012btis vai kurjera apstiprin\u0101jumu; tas var b\u016bt nepiecie\u0161ams, ja tirgot\u0101js apgalvo, ka atgriezt\u0101 prece nav sa\u0146emta.<\/li>\n<li><strong>Iev\u0113rojiet preces st\u0101vok\u013ca pras\u012bbas:<\/strong> Nedr\u012bkst boj\u0101t eti\u0137etes, somas vai iepakojumu. Izvairieties no n\u0113s\u0101\u0161anas vair\u0101k nek\u0101 nepiecie\u0161ams, lai p\u0101rbaud\u012btu izm\u0113ru vai funkcionalit\u0101ti.<\/li>\n<li><strong>Atgrieziet laikus (noteikti iev\u0113rojiet termi\u0146us):<\/strong> Negaidiet l\u012bdz p\u0113d\u0113jam br\u012bdim. Da\u017ek\u0101rt s\u016bt\u012bjumu kav\u0113jumi, kurjeru grafiki vai l\u0113na iek\u0161\u0113ja apstr\u0101de var novest pie termi\u0146a p\u0101rsnieg\u0161anas.<\/li>\n<li><strong>Sazinieties, ja nepiecie\u0161ams:<\/strong> Ja rodas probl\u0113mas (piem., tr\u016bkst atgrie\u0161anas koda, kav\u0113jas s\u016bt\u012bjums), nekav\u0113joties sazinieties ar klientu servisu un sniedziet visu nepiecie\u0161amo inform\u0101ciju.<\/li>\n<li><strong>P\u0101rbaudiet atmaksas laiku un kontu:<\/strong> P\u0113c tam, kad sa\u0146emat apstiprin\u0101jumu, ka atgriet\u0101 prece ir pie\u0146emta, sekojiet l\u012bdzi bankas kontam vai kartei, lai p\u0101rliecin\u0101tos, ka nauda ir ieskait\u012bta. Ja nav, sazinieties ar mums<\/li>\n<\/ul>\n<p><strong>Secin\u0101jums:<\/strong> sekojot \u0161iem so\u013ciem un piesardz\u012bbas pas\u0101kumiem, pre\u010du atgrie\u0161ana norit raiti un j\u016bs sa\u0146emat atmaksu savlaic\u012bgi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Iep\u0113rkoties sporta pre\u010du veikalos Latvij\u0101, gan tie\u0161saist\u0113, gan kl\u0101tien\u0113, ir v\u0113rts zin\u0101t atgrie\u0161anas noteikumus. Da\u017ei veikali pieturas pie pamata 14\u2026<\/p>\n","protected":false},"author":9,"featured_media":31036,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[403],"tags":[],"class_list":["post-31035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sportland"],"acf":[],"_links":{"self":[{"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/posts\/31035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/comments?post=31035"}],"version-history":[{"count":1,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/posts\/31035\/revisions"}],"predecessor-version":[{"id":31037,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/posts\/31035\/revisions\/31037"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/media\/31036"}],"wp:attachment":[{"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/media?parent=31035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/categories?post=31035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sportland.lv\/magazine\/wp-json\/wp\/v2\/tags?post=31035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}